Refund Policy

1. Overview

Our Refund Policy outlines the terms and conditions for refunds regarding subscription fees and job posting fees on MediSpace. We strive to provide a fair and transparent refund process.

2. Subscription Fees

Subscription fees for our monthly or annual plans are billed in advance and are non-refundable. Once a subscription period has started, we cannot provide a refund for that period.

You can cancel your subscription at any time. Your subscription will remain active until the end of the current billing cycle, and you will not be charged for the next cycle.

3. Job Posting Fees

Fees for individual job postings are non-refundable once the job post has been published on our platform. If you have paid for a job post but it has not yet been approved or published, you may request a refund.

4. How to Request a Refund

To request a refund for an unpublished job post, please contact our support team at [email protected] with your user details and the job posting information. Refund requests are processed within 5-7 business days.

5. Changes to this Policy

We may update this Refund Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes.